Returns

Manage, skip, pause or cancel from your account before your next renewal date. Once a renewal order is generated for dispatch, we may be unable to stop that shipment. Shipping charges follow the options and rates shown at checkout.

This policy applies to products bought directly from soulbotanic.com. If you purchased from another retailer, please contact them for their returns procedure.

Every order is also covered by our 60-day promise: if you don't feel the difference, contact us for a full refund — there's no bottle to return.

For unopened products, we're happy to refund or exchange any item returned within 14 days of receipt, in its original, unused condition and packaging. Please email hello@soulbotanic.com before returning anything so we know to expect it. Proof of purchase is required.

Once we've received the item and checked its condition, we'll process your refund to your original payment method. Depending on your bank, it can take a few business days to appear.